Privacy Policy

This Privacy Policy explains what information Tinsley Electric Co., Inc. ("Tinsley Electric," "we," "us," "our") collects when you use this website, how we use it, and the choices you have. By using this site or submitting a request through it, you agree to this Policy.

Information We Collect

Information you provide. When you request a callback or free estimate through our online form, you give us:

• Your name, phone number, and (optionally) email address;
• The service address (street and ZIP) where you need work;
• Details about your request — the type of electrical service, how urgent it is, the approximate age of the property, your timing preference, whether you’re a returning customer, and any notes you add.

We do not collect or process payment information on this website.

Information collected automatically. Like most websites, our host keeps standard server logs (for example, IP address, browser type, and the pages requested) to operate and secure the site. We do not use advertising trackers, and we do not run third-party analytics such as Google Analytics on this site.

How We Use Your Information

We use the information you provide to:

• Respond to your request and contact you about it;
• Schedule, prepare for, and provide the electrical services you ask about;
• Keep records of our work and communications; and
• Comply with our legal and tax obligations.

How We Share Your Information

We do not sell or rent your personal information. We share it only as needed to run our business:

• Housecall Pro — we use Housecall Pro, a field-service management platform, to receive and manage service requests. The details you submit through our form are transmitted to and stored in Housecall Pro so our office can schedule and serve you. Housecall Pro processes this data on our behalf under its own privacy and security terms.
• Service providers that help us operate (such as our website host and email provider), strictly to provide their services to us.
• Legal requirements — we may disclose information if required by law, or to protect our rights, safety, or property.

Third-Party Services on This Site

Some pages load content from third parties, which may receive your IP address and set their own cookies under their own privacy policies:

• Google Fonts / Google Maps — the homepage uses Google Fonts, and our contact area embeds a Google Map of our location.
• Housecall Pro reviews — we display a widget of our customer reviews from Housecall Pro.

We do not control these third parties’ data practices; please review their privacy policies for details.

Data Retention

We keep the information you provide for as long as needed to respond to your request, provide and stand behind our services, and meet our business and legal record-keeping obligations. You can ask us to delete information we are not required to keep (see below).

Your Choices and Rights

You may:

• Ask what we have, correct it, or request deletion of your personal information;
• Opt out of contact at any time — just tell us and we’ll stop reaching out about your request.

To make a request, contact us using the details below. We’ll respond within a reasonable time. Depending on where you live, you may have additional rights under laws such as the California or Florida consumer-privacy statutes; we honor applicable rights regardless of location.

Security

We take reasonable steps to protect your information. Our online form is submitted over an encrypted (HTTPS) connection, and access to your request inside Housecall Pro is limited to our staff. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

This site is intended for adults seeking electrical services. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we’ll delete it.

Changes to This Policy

We may update this Policy from time to time. When we do, we’ll post the new version here with an updated “Last updated” date.

Contact Us

Tinsley Electric Co., Inc.
9456 S. Evans Ave, Inverness, FL 34452
352-341-2004 · tinsleyelectric@gmail.com